Questions,
answered.
Everything you need to know about RYME, our posters, shipping, orders, payments and support.
ABOUT RYME
What is RYME?
RYME is an Australian poster business created by two friends in Australia with a shared passion for music, design and creating products people actually want on their walls.
We create music-inspired posters designed to turn your favourite artists, albums and songs into something you can physically display in your space.
Our goal is simple: create high-quality posters at affordable prices while keeping everything as Australian-made as possible.
Your Music. Your walls.
Who runs RYME?
RYME is independently run by two friends based in Australia.
We're a small business, which means we're personally involved in the process — from designing and preparing products to managing orders and communicating with customers.
When you buy from RYME, you're supporting a small Australian business rather than a large corporation or anonymous dropshipping store.
Where is RYME based?
RYME is based in Australia, and we currently operate exclusively within the Australian market.
OUR PRODUCTS
What does RYME sell?
RYME specialises in music-inspired wall posters featuring designs based around artists, albums, songs and different aspects of music culture.
Our designs are created with the goal of looking good both individually and as part of a larger wall collection.
Are RYME posters high quality?
Yes. Quality is one of our biggest priorities.
We aim to produce posters with sharp designs, clean printing and quality materials, so your poster looks good both up close and from across the room.
We don't want our products to feel like cheap prints that are only designed to look good online — they're made to actually be displayed on your wall.
What sizes are available?
Available sizes will be clearly displayed on each product page.
We're working to offer sizes that suit different spaces, whether you're looking for a single statement poster or creating a larger collection across your wall.
What are RYME posters printed on?
Our posters are printed using quality poster materials selected to provide a clean appearance and allow our designs to be displayed properly.
Specific material and print specifications will be listed where applicable on individual product pages.
Will the colours look exactly like they do on my screen?
We do our best to ensure our product images accurately represent the finished posters. However, colours can appear slightly different depending on your device, screen settings and lighting.
ORDERS & SHIPPING
Where does RYME ship?
We currently ship Australia-wide.
At this stage, we do not offer international shipping.
Do you dropship?
No.
RYME does not use traditional dropshipping. We don't simply take an order and have a random overseas supplier send a product directly to you.
We're building RYME as an Australian business and want to maintain control over the quality of our products and the customer experience.
Are your posters Australian made?
Yes. Our posters are Australian made, and keeping our products and operations within Australia is an important part of what RYME stands for.
How much is shipping?
Shipping costs depend on your order and delivery location.
Your applicable shipping cost will be shown during checkout before you complete your purchase.
How long will my order take to arrive?
Delivery times can vary depending on your location, the shipping method selected and how quickly your order is processed.
Once your order has been dispatched, you'll receive tracking information where tracking is available.
Can I track my order?
Yes. Where tracking is provided, you'll receive your tracking details once your order has been dispatched.
You can then use the tracking information to follow your parcel's progress.
What happens if my order is delayed?
While we do our best to make sure orders are processed and shipped promptly, delays can occasionally occur during transit.
If your order appears to be taking significantly longer than expected, contact us and we'll help you look into it.
What if I entered the wrong address?
If you realise you've entered an incorrect address, contact us as soon as possible.
If your order hasn't been dispatched yet, we may be able to update the address. Once an order has been shipped, we're unable to guarantee that the address can be changed.
RETURNS & ISSUES
Can I return my poster?
Our return policy will depend on the circumstances of your order.
If you've received an incorrect, damaged or defective product, contact us as soon as possible so we can assess the issue and help resolve it.
What if my poster arrives damaged?
We're sorry if your order arrives damaged.
Please contact us with photos of the poster and its packaging as soon as possible. This allows us to understand what happened and determine the appropriate solution.
What if I receive the wrong poster?
If you've received an incorrect item, contact us and provide your order details and a photo of what you received.
We'll investigate the issue and work with you to get it sorted.
What if I change my mind after ordering?
If you've changed your mind, contact us as soon as possible.
If your order has not yet entered processing or been dispatched, we may be able to assist. Once an order has been produced or shipped, cancellation may no longer be possible.
CUSTOM ORDERS
Do you make custom posters?
Custom designs may be available depending on the request.
If you have an idea for a poster that isn't currently available, get in contact with us and tell us what you're looking for.
Can I request an artist or album?
Absolutely. While we can't guarantee that every request will be produced, we're always interested in hearing what our customers want to see.
Send us your suggestions through our social media or contact channels.
Can I request a specific design?
You can send us your ideas and we'll consider them for future designs or potential custom work.
PAYMENTS
What payment methods do you accept?
Available payment methods will be displayed during checkout.
The payment options you see may depend on your device, location and checkout method.
Is my payment information secure?
Payments are processed through our online checkout system and we don't need to directly handle or store your full payment details ourselves.
CUSTOMER SUPPORT
How can I contact RYME?
You can contact us through our available online channels.
How quickly will you respond?
Because RYME is run by just two friends, response times can vary.
We do our best to respond to customer enquiries as quickly as possible, particularly when an issue relates to an existing order.
I have a question that isn't answered here. What should I do?
No problem! If you can't find the answer you're looking for, reach out to us directly.
We're a small business and are happy to help where we can.
WHY RYME?
Why should I buy from RYME?
RYME was created to offer music fans a way to bring their favourite music into their personal spaces.
We're focused on:
- Australian-made products
- High-quality designs
- Posters made for your walls
- Affordable pricing
- Australia-wide shipping
- No traditional dropshipping
- A business run by two friends in Australia
- Music-inspired designs made for music fans
We're building RYME from the ground up, and every order helps support two friends trying to turn an idea into a real Australian business.
RYME — Your Music. Your walls.